This privacy policy establishes the way in which personal data will be handled on this website. It is imperative that you read and accept it before continuing to browse.

Naturalcastello.com is a project of Tártaros Gonzalo Castelló, whose corporate name is Tártaros Gonzalo Castelló, S.L. and whose VAT number is B03528916.
Among the values with which we identify ourselves is transparency, so we want you to know from the beginning, that the privacy of your data is very important to us. This privacy statement explains what personal information we collect from our users and how we use it. We invite you to read these terms carefully before providing your personal data on this website. Those over the age of thirteen may register on naturalcastello.com as users without the prior consent of their parents or guardians.
In the case of children under thirteen years of age, the consent of their parents or guardians is required for the processing of their personal data.

Under no circumstances shall data, relating to the professional or economic situation or to the privacy of other members of the family, be collected from minors without their consent.

If you are under the age of thirteen and have accessed this website without notifying your parents, you must not register as a user.

This website respects and takes care of users’ personal data. As a user you should know that your rights are guaranteed.

We have made an effort to create a safe and reliable space and therefore we want to share our principles regarding your privacy:

• We never ask for personal information unless it is really necessary to provide you with the services you require.
• We never share our users’ personal information with anyone except to comply with the law or with your express permission.
• We will never use your personal data for any purpose other than stated in this privacy policy.

Please note that this Privacy Policy may vary depending on legislative or self-regulatory requirements and users are advised to visit it periodically. It will be applicable in the event that users decide to fill in a form in any of its contact forms where personal data is collected.

Tártaros Gonzalo Castelló has adapted this website to the requirements of Organic Law 15/1999, of December 13th, on the Protection of Personal Data (LOPD), and to Royal Decree 1720/2007, of December 21st, known as the Development Regulation of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 2016 April 27th on the protection of individuals (RGPD), as well as with Law 34/2002, of July 11th, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

• Identity of the person in charge: Tártaros Gonzalo Castelló, S.L.
• Trade name: Natural Castelló
• VAT: B03528916
• Address: C/ Concepción Arenal, 32, Novelda (Alicante) – Spain
• E-mail: informatica@naturalcastello.com
• Activity: Production and marketing of tartaric products, baking powder, sweeteners and low sodium and sodium-free salts.
• Registered in the Mercantile Register of Alicante, Tomo 1202, Folio 197 y Hoja A-2188, inscripción 1ª.

For the purposes of the provisions of the aforementioned General Data Protection Regulations, the personal data you send us via the forms on the website will be processed for the purposes of “Users of the website and subscribers”.

For the processing of our users’ data, we implement all the technical and organisational security measures established in current legislation.

Principles we will apply to your personal information

In the processing of your personal data, we will apply the following principles in accordance with the requirements of the new European data protection regulation:

• Principle of legality, loyalty and transparency: we will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
• Principle of data minimisation: we will only request data that is strictly necessary for the purposes for which we require it. As little as possible.
• Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete inactive records for a considerable period of time.
• Principle of integrity and confidentiality: Your data will be treated in such a way as to guarantee adequate security of personal data and guarantee confidentiality. Please note that we take every precaution to prevent unauthorized access or misuse of our users’ data by third parties.

How did we obtain your data?

The personal data we process at Natural Castelló come from:

• Contact form
• Subscription form
• Registration in the store

What are your rights when you give us your details?

Anyone has the right to obtain confirmation as to whether or not we, at Natural Castelló, are processing personal data or not.

The persons concerned have the right to:

• Request access to the personal data relating to the person concerned
• To request its rectification or suppression
• Request limitation of the personal data treatment
• Opposition to its treatment
• Request data portability

The interested parties will be able to access their personal data, as well as to request the rectification of the inaccurate data or, if necessary, to request its deletion when, among other reasons, the data are no longer necessary for the purposes that were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the purposes of exercising or defending claims.

In certain circumstances and for reasons related to their particular situation, those concerned may object to the processing of their data. Tartaros Gonzalo Castelló, S.L. will stop treating the data, except for legitimate reasons compelling, or the exercise or defense of possible claims.
As interested party, you have the right to receive the personal data concerning you, that you have provided us and in a structured format of common use and mechanical reading, and to transmit them to another responsible of the treatment when:

• Treatment is based on consent
• The data have been provided by the person concerned
• The treatment is done by automated means

By exercising your right to the portability of the data, you have the right to have the personal data transmitted directly from responsible to responsible when it is technically possible.

Interested parties will also be entitled to effective judicial guardianship and to file a complaint with the control authority, in this case, the Spanish data protection Agency, if they consider that the treatment of personal data concerning it violates the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, sends an email to the owner or subscribes, they are providing personal information for which Natural Castelló is responsible. Such information may include personal information such as your IP address, name, physical address, e-mail address, telephone number, and other information. By providing this information, the user gives the consent to the collection, use, management and storage of the information by naturalcastello.com only as described in the Legal Notice and this Privacy Policy.

In accordance with the provisions of the European Data Protection Regulation (GDPR) 2016/679, Tártaros Gonzalo Castelló S.L. with address at C/ Concepción Arenal, 32. 03660 Novelda (Alicante) – Spain, will be responsible for the processing of data relating to Users of the website and subscribers.

Natural Castelló does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent.

Remarketing

The remarketing function allows us to reach people who have visited naturalcastello.com or contacted us via sales@tartaric.com or tartaric@tartaric.com in the past and to associate a specific audience with a specific message. Remarketing is a method of getting users who have visited our site to do it again.

Legitimacy for the processing of your data

The legal basis for the processing of your data is consent.

To contact or make comments on this website requires consent to this privacy policy.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Data category

The categories of data processed are identifying data.

No specially protected categories of data are processed.

How long will we keep your data?

The personal data provided will be retained:

• While the mercantile relationship is maintained.
• Until the deletion is requested by the interested party.
• Period from the last confirmation of interest: 1 year.

To which recipients will your data be communicated?

Many tools that we use to manage your data are hired by third parties.

To provide services strictly necessary for the development of the activity, naturalcastello.com shares data with the following providers under their corresponding privacy conditions:
Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help naturalcastello.com analyze the use made by users of the website. The information generated by the cookie about your use of naturalcastello.com (including your IP address) will be directly transmitted and archived by Google on servers in the United States.
Hosting: Raiola Networks, S.L., domiciled in Spain. More information at: https://raiolanetworks.es (Raiola Networks, S.L.). Raiola Networks, S.L. deals with the data in order to perform their hosting services at Luz Soluciones TIC, S.L.
Email marketing: MailRelay by CPC Servicios Informáticos Aplicados a Nuevas Tecnologías S.L., domiciled in Spain. More information at: https://mailrelay.com/en. Mailrelay by CPC treats the data in order to perform its email marketing services to Tártaros Gonzalo Castelló S.L.

Navigation

By browsing naturalcastello.com we may collect non-identifiable data, which may include, but is not limited to, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify you. Among the non-identifying data are also those related to your browsing habits through third party services. This website uses the following third-party analysis services:

• Google Analytics

We use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole.

Data secrecy and security

Naturalcastello.com is committed to the use and processing of the personal data of users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to keep them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

Naturalcastello.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.
With respect to confidentiality of processing, Tártaros Gonzalo Castelló S.L. will ensure that any person who is authorized by www.tartaric.com to process customer data (including its staff, collaborators and providers), will be under appropriate confidentiality obligations (whether contractual or legal).

When a security incident occurs, naturalcastello.com, upon becoming aware of it, shall notify Customer without undue delay and shall provide timely information relating to the Security Incident as known or as reasonably requested by Customer.

Accuracy and truthfulness of data

As a user, you are solely responsible for the accuracy and correctness of the data you send to naturalcastello.com exonerating Tártaros Gonzalo Castelló S.L. from any responsibility in this regard.
Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting the treatment thereof by Tártaros Gonzalo Castelló, S.L. in the form and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the treatment and for the transfer of data of the interested parties, is revocable at any time by communicating it to Tártaros Gonzalo Castelló S.L. in the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive in any case.

Changes in the privacy policy

Tartaros Gonzalo Castelló S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, Tartaros Gonzalo Castelló S.L. will announce on this page the changes introduced with reasonable anticipation to its implementation.

Commercial emails

According to the LSSICE (The Information Society Services and Electronic Commerce Spanish Act), naturalcastello.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms available on the web, the user has the possibility of giving his express consent to receive the newsletter, regardless of the commercial information promptly requested.
In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, naturalcastello.com undertakes not to send communications of a commercial nature without properly identifying them.
Document revised on 05-24-2018.

On behalf of the team that forms Natural Castelló, we thank you for the time spent reading this privacy policy.